RETURN POLICY

30 Day Money-back Guarantee

WHAT IS YOUR RETURN POLICY?

We are proud to offer a 30-Day Money Back Guarantee! No questions asked.

Returns are accepted within 30 days of your order date for orders placed on burnscarpro.com and shipping within the contiguous United States. After we receive your returned items, we will process your refund onto your original form of payment. Original shipping and handling fees and “Duties & Taxes Reimbursements” will not be refunded. Please allow 5-10 business days from receipt of your returned item(s) for your refund to post. Please note that all sales outside of the contiguous US (Hawaii and Alaska), APO/FPO addresses, and international addresses are final. For more information on returns, refunds and exchanges, please review the policies below.

HOW DO I RETURN MY ITEM?

Email us at info@burnscarpro.com that you would like to return your items to receive instructions and return address. Drop off your items in a package at the closest FedEx or USPS location for return.

HOW IS MY MONEY RETURNED?

Once we receive your item(s), please allow up to 10 working days for us to process your refund. If you paid with a credit or debit card, your refund will be issued back to your card. The time it will take for your refund to post to your bank account or credit card will vary. If you have any questions or concerns about this process, please get in touch with us at info@burnscarpro.com.